It’s not that the traditional model of healthcare is wrong; it’s that we can do better.
If your organisation is considering a change in its healthcare strategy, and a move towards a more holistic, patient-centred approach, CareFully can provide bespoke training and tailored collaborative consultancy to enable you to begin engaging individuals in their care.
CareFully specialises in healthcare, however our training and ethos can translate across industries including insurance, financial services, and any field where staff are on the front-line, interacting with consumers who might feel vulnerable or powerless.
Bespoke Training Workshops
CareFully teaches practical approaches to patient-centred compassionate care, to inspire and empower healthcare professionals and optimise their care practice.
Engaging training to improve soft skills
Interactive training using real-life case studies
Professional actors to create realistic role-play scenarios
Customer service skill training
Building self-awareness of the effect of one’s own behaviours, and the broader impact of behaviours and communication styles
Fostering curiosity and empathy towards patients
Strategies to mitigate pressure and barriers to compassionate care
Discussion sessions around personal experiences, and how to shift perspective to improve outcomes
Customised to fit your needs, CareFully workshops can be a half, full or multi day programs
Consultancy
CareFully provides tailored advice and support for organisations that need a critical culture shift, or a more subtle transformation in their approach to patient care.
Improve patient care, and change the definition of what best practice means to your employees
Enhance processes and overall staff approach to patient-centred care
Engage a unique perspective
If you want to foster excellence in patient-centred care, and want to connect your healthcare professionals with the voices and perspectives of their patients (and vice-versa), our tailored consultancy services will equip your staff with the knowledge and tools to deliver improved care.
A Keynote Address
Invite Caitlin to inspire your audience. Our founder is an engaging keynote speaker, who brings her exclusive perspective to the topic of patient-centred care.
Thought provoking and powerful insights into the healthcare industry
Be inspired to change your care culture for the better
Every healthcare provider should hear her story
After building and motivating highly-effective, successful teams during her career as a medical professional, combined with her personal healthcare journey, Caitlin turned her talents to developing yours. She founded CareFully to be groundbreaking – to train professionals in compassionate care and improve patient outcomes in the healthcare industry, and to raise the standard of healthcare so that all patients can expect to receive consistent, collaborative, compassionate patient-centred care.