Bespoke Training Workshops
CareFully teaches practical approaches to patient-centred compassionate care, to inspire and empower healthcare professionals to improve the quality of care they deliver. It all begins with compassionate communication, the cornerstone of genuineness, warmth, and empathy - all of which are essential for delivering high quality care.
Engaging training to improve soft skills such as compassionate communication
Interactive training using real-life case studies to provide a genuine patient voice
Professional actors used to create realistic role-play scenarios
Customer service skill training
Building self-awareness of the effect of one’s own behaviours, and the broader impact of behaviours and communication styles
Fostering curiosity and empathy towards patients
Strategies to mitigate pressure and barriers to compassionate care
Discussion sessions around personal experiences, and how to shift perspective to improve outcomes
Customised to fit your needs, CareFully workshops can be a half, full or multi day programs
“She tells her stories with honesty and vulnerability which touch at your heart; I don’t think there was a dry eye in the room at the end of her presentation! Thank you Caitlin for sharing your story to better understand what patient centred care looks like from the patient perspective.”